Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Find out more about the prescribing of over the counter medicines.

Alternatively you can visit your nearest Minor Injury Unit:

Royal South Hants Hospital
Level B, Brintons Terrace
SO14 0YG
Tel: 0333 999 7613
Lymington New Forest Hospital
Wellworthy Road
SO41 8QD
Tel: 01590 663000

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for various conditions such as chronic disease management, vaccinations, blood tests, health advice etc.

Contact a Nurse

Book an appointment on the phone01794 512218 or 01794 517878
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book a GP contact on the phone01794 512218 or 01794 517878

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Advice and help zone

Advice and help zone

Let’s see what we can do…

Cancer Support

What Now?

Come along for an information and guidance session to discuss what happens now and how the cancer support team can help you.

View the poster!

Clinics and Services

Asthma Clinic

Patients with asthma and chronic lung disorders are encouraged to attend for monitoring and education. Smoking cessation advice and treatment is available to all smokers. Asthma Review form

Make an appointment

Blood Tests

Routine blood tests are carried out at the surgery by the phlebotomist on weekday mornings. Blood tests can also be done at home for housebound patients.

Cervical Smears

Cervical Smears are undertaken by all the practice nurses. Automatic recall appointments will be sent every five years or sooner as necessary if a previous abnormality has been found. See National Guidelines

Coronary Heart Disease Clinic

Patients with coronary heart disease or those at high risk will be offered an annual review to monitor their risk factors and treatment. Self referral is encouraged. Make an appointment

Diabetes Clinic

The clinic offers support and information to all diabetic patients, including those newly diagnosed and/or recently registered. Blood glucose meters are available on loan.
All diabetic patients are offered an annual review with the nurse to monitor treatment and detect early complications. Make an appointment

Minor Operations Clinic

The doctors can do some minor operations on site (such as mole removal and treating ingrowing toenails). Your doctor will advise if this is possible and the receptionist will send you an appointment for the next available session. Make an appointment

Musculoskeletal Clinic

From June 2016 we will be able to offer musculoskeletal appointments with a musculoskeletal clinical specialist. He will be offering advice and education for musculoskeletal conditions, but not standard physiotherapy or hands on treatment. Patients can expect exercise advice and self-management support.

This service will be by appointment only on Tuesday and Friday mornings. Make an appointment

Well Person Clinic

Well Person Consultations offered by the practice nurses include lifestyle advice, diet, exercise, smoking, osteoporosis and men’s/women’s health concerns. Make an appointment

Child Health

Baby Clinic

For more information please contact the Health Visitor 01794 514162

You may be asked to leave a message on their answerphone.

Healthier Together

Improving the health of children and young people in Dorset, Hampshire and the Isle of Wight. Find out more

The Dangers of Water

This short video highlights the risks of leaving babies and infants unsupervised near water or open windows, particularly when parents and carers get distracted.

Solent Children’s Therapy

Solent Children’s Therapy offers a Telephone Advice Line that is open to anybody wishing to seek informal therapy advice, or who is concerned that a child might need input from the Service.

If you have concerns about a child’s physical or communication development, call the advice line on 0300 300 2019 (Mon – Fri 08:00 – 18:00).

Sugar Swaps For Kids

Help your child cut back with great sugar swap ideas and discover easy ways to make a swap when you next shop.


What Happens When a Child is Not Brought to Their Appointment?

Please see the NHS leaflet regarding the Local Safeguarding Children Board’s guidance we follow when a child is not brought to their health appointment.

Childhood Immunisations

Parents will receive automatic appointments for their children, according to the national schedule. Please feel free to discuss your child’s immunisations with the doctor or nurse. Clinics are held on Tuesday afternoons. Book an appointment 01794 518035

Wessex Healthier Together

The LMC (Local Medical Council) has been working with local Paediatricians and Children’s Services in the “Wessex Healthier Together” project. Find out more

Worried that your child is ill?

Worried about your child’s health?

Know where to go when your child is ill

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more


Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS – Childhood Illness

Drugs and Alcohol


If you have a problem with drugs or alcohol, Addaction is here for you. Find out more


Inclusion is a national organisation that works with individuals, families and communities who are affected by drugs, alcohol, crime and mental health. Find out more

Know the Score

Information on drugs. Find out more

Narcotics Anonymous

a non-profit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. Find out more

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS – The Effects of Drugs

Healthy Living

Fresh Club

Welcome to Fresh Club, specifically created for those who; have been diagnosed themselves, live with or look after someone with diabetes

Website for Romsey:

Website for Winchester:



Antenatal Care

If you are pregnant, please consult your doctor initially who will discuss the arrangements for your antenatal care and delivery with you. The midwives attached to our surgery are based at Romsey Hospital and can be contacted on 01794 523702

Calculate your Due DateYour Antenatal Appointments ExplainedFind Maternity Services Near you

Baby Centre

Planning a pregnancy? Expecting? New parent? We’re here for you with expert advice, up-to-date information and parent-to-parent support. Find out more

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS – Your Pregnancy & Baby Guide

Mental Health

Cruse Bereavement Counselling

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people. Find out more


italk provides free treatment to people suffering from common mental health problems including depression, anxiety and stress. Find out more


The Rape and Sexual Abuse Counselling service (RASAC) offers a free, confidential listening and support service for women and men who have been raped and/or sexually abused at any time in their lives, or for anyone who wants to talk about the effects of any unwanted sexual encounter. Find out more

Jane Scarth House

A local charity founded to support the work of Jane Scarth House. We provide free support to those living with cancer and their carers. Find out more

Bullying UK

provide  professional, non-judgmental support and advice in a way that all members of the family can freely access. Find out more

The Royal College of Psychiatrists

The College aims to improve the outcomes of people with mental illness, and the mental health of individuals, their families and communities. Find out more


If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more


Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more


Help, information and support for all those affected by mental illness. Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS – Mental Health

One You – Feeling Stressed?

Sexual Health

Sexual Health clinic

Teenagers can be seen confidentially by a doctor or nurse during normal surgeries. Make an appointment

Family Planning Advice

You can see any doctor or nurse if you need family planning advice. The pill is prescribed at normal consultations; diaphragm caps and intrauterine devices are usually fitted at special appointments. Free condoms for under 25 year olds are available from the Dispensary.

Let's Talk About It

Solent NHS Trust has designed an innovative site, where users can access full sexual health service information including all walk-in clinic times. In addition, the service offers booked appointments for contraception, genito-urinary medicine and HIV. For appointments contact 0300 123 7399

Find out more

Get It On Hampshire

Gives all local information and contacts for sexual health services in Hampshire. Find out more

Sexual Advice Association

We are a charitable organisation which aims to help improve the sexual health and wellbeing of men and women, and raise awareness of the extent to which sexual problems affect the general population. Find out more

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more


Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit The NHS – Sexual Health



Information about the symptoms, causes and treatments of Shingles can be found on NHS. Find out more

Stop Smoking


Action on Smoking and Health. Find out more

Smoking Quitters Cost Tool

Calculate the money you will save with NHS quitters cost calculator and plan how to spend it. Find out more

Stop Smoking Clinic

Our local NHS stop smoking service is Quit4Life, providing friendly, effective help for anyone. We are fortunate to have a Quit4Life adviser visiting our Nightingale site on Wednesday afternoons.

For an appointment please ring 01794 512281

For more information visit Quit4Life

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan. Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS – Stop Smoking

One You – Thinking of quitting?

Weight Management

Weight Management Clinics

Lifestyle, diet and exercise advice are offered by the practice nurses. Make an appointment

BDA Weightwise

This site offers practical solutions for losing weight. Find out more

Teen Weightwise

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

NHS – 5 A Day

Young People

Youth in Romsey

Youth in Romsey is a support centre for people aged 6-25 years helping with issues including employment, education and counselling. Find out more

Romsey Young Carers

Romsey and District Young Carers (“Romsey Young Carers”) is a charity supporting young carers in Romsey and Southern Test Valley. Find out more

Health Review Clinic

Health Review Clinic

Here we can help you monitor your condition

More than one condition?

Prescriptions and medicines centre

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?